其余文件

app/common/model/after_sale/AfterSale.php

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+<?php
+
+namespace app\common\model\after_sale;
+
+use app\common\basics\Models;
+use app\common\enum\PayEnum;
+use app\common\model\Client_;
+use app\common\model\Pay;
+use app\common\model\shop\Shop;
+use app\common\model\user\User;
+use app\common\model\order\Order;
+use app\common\model\order\OrderGoods;
+use app\common\server\ConfigServer;
+use think\facade\Db;
+
+class AfterSale extends Models
+{
+    //售后状态
+    const STATUS_APPLY_REFUND           = 0;//申请退款
+    const STATUS_REFUSE_REFUND          = 1;//商家拒绝
+    const STATUS_WAIT_RETURN_GOODS      = 2;//商品待退货
+    const STATUS_WAIT_RECEIVE_GOODS     = 3;//商家待收货
+    const STATUS_REFUSE_RECEIVE_GOODS   = 4;//商家拒收货
+    const STATUS_WAIT_REFUND            = 5;//等待退款
+    const STATUS_SUCCESS_REFUND         = 6;//退款成功
+
+    //退款类型
+    const TYPE_ONLY_REFUND      = 0;//仅退款
+    const TYPE_REFUND_RETURN    = 1;//退款退货
+
+    /**
+     * @notes 售后状态描述
+     * @param $state
+     * @return string|string[]
+     * @author suny
+     * @date 2021/7/13 6:37 下午
+     */
+    public static function getStatusDesc($state)
+    {
+        $data = [
+            self::STATUS_APPLY_REFUND           => '申请退款',
+            self::STATUS_REFUSE_REFUND          => '商家拒绝',
+            self::STATUS_WAIT_RETURN_GOODS      => '商品待退货',
+            self::STATUS_WAIT_RECEIVE_GOODS     => '商家待收货',
+            self::STATUS_REFUSE_RECEIVE_GOODS   => '商家拒收货',
+            self::STATUS_WAIT_REFUND            => '等待退款',
+            self::STATUS_SUCCESS_REFUND         => '退款成功',
+        ];
+        if ($state === true) {
+            return $data;
+        }
+        return $data[$state] ?? '';
+    }
+
+
+    /**
+     * @notes 售后类型描述
+     * @param $type
+     * @return string|string[]
+     * @author suny
+     * @date 2021/7/13 6:37 下午
+     */
+    public static function getRefundTypeDesc($type)
+    {
+        $data = [
+            self::TYPE_ONLY_REFUND      => '仅退款',
+            self::TYPE_REFUND_RETURN    => '退款退货',
+        ];
+        if ($type === true) {
+            return $data;
+        }
+        return $data[$type] ?? '';
+    }
+
+
+    /**
+     * @notes 售后原因
+     * @return string[]
+     * @author suny
+     * @date 2021/7/13 6:37 下午
+     */
+    public static function getReasonLists()
+    {
+        $data = [
+            '7天无理由退换货',
+            '大小尺寸与商品描述不符',
+            '颜色/图案/款式不符',
+            '做工粗糙/有瑕疵',
+            '质量问题',
+            '卖家发错货',
+            '少件（含缺少配件）',
+            '不喜欢/不想要',
+            '快递/物流一直未送到',
+            '空包裹',
+            '快递/物流无跟踪记录',
+            '货物破损已拒签',
+            '其他',
+        ];
+        return $data;
+    }
+
+
+    /**
+     * @notes 预载入OrderGoods
+     * @return \think\model\relation\HasMany
+     * @author suny
+     * @date 2021/7/13 6:38 下午
+     */
+    public function orderGoods()
+    {
+        return $this->hasMany(OrderGoods::class, 'id', 'order_goods_id');
+    }
+
+    /**
+     * @notes 预载入user
+     * @return \think\model\relation\HasOne
+     * @author suny
+     * @date 2021/7/13 6:38 下午
+     */
+    public function user()
+    {
+        return $this->hasOne(User::class, 'id', 'user_id')
+            ->field('id,sn,nickname,avatar,mobile,sex,create_time');
+    }
+
+    /**
+     * @notes 预载入order
+     * @return AfterSale|\think\model\relation\HasOne
+     * @author suny
+     * @date 2021/7/13 6:38 下午
+     */
+    public function order()
+    {
+        return $this->hasOne(Order::class, 'id', 'order_id')
+            ->field('id,shop_id,order_sn,total_amount,order_amount,pay_way,order_status,delivery_type')
+            ->append(['delivery_type_text']);
+    }
+
+    /**
+     * @notes 预载入shop
+     * @return \think\model\relation\HasOne
+     * @author suny
+     * @date 2021/7/13 6:38 下午
+     */
+    public function shop()
+    {
+        return $this->hasOne(Shop::class, 'id', 'shop_id')
+            ->field('id,type,name,logo')->append(['type_desc']);
+    }
+
+    /**
+     * @notes 预载入after_sale_log
+     * @return \think\model\relation\HasMany
+     * @author suny
+     * @date 2021/7/13 6:39 下午
+     */
+    public function logs()
+    {
+        return $this->hasMany('after_sale_log', 'after_sale_id', 'id')->order('id desc');
+    }
+}

app/common/model/after_sale/AfterSaleLog.php

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+<?php
+// +----------------------------------------------------------------------
+// | likeshop开源商城系统
+// +----------------------------------------------------------------------
+// | 欢迎阅读学习系统程序代码，建议反馈是我们前进的动力
+// | gitee下载：https://gitee.com/likeshop_gitee
+// | github下载：https://github.com/likeshop-github
+// | 访问官网：https://www.likeshop.cn
+// | 访问社区：https://home.likeshop.cn
+// | 访问手册：http://doc.likeshop.cn
+// | 微信公众号：likeshop技术社区
+// | likeshop系列产品在gitee、github等公开渠道开源版本可免费商用，未经许可不能去除前后端官方版权标识
+// |  likeshop系列产品收费版本务必购买商业授权，购买去版权授权后，方可去除前后端官方版权标识
+// | 禁止对系统程序代码以任何目的，任何形式的再发布
+// | likeshop团队版权所有并拥有最终解释权
+// +----------------------------------------------------------------------
+// | author: likeshop.cn.team
+// +----------------------------------------------------------------------
+
+namespace app\common\model\after_sale;
+
+use app\common\basics\Models;
+
+class AfterSaleLog extends Models
+{
+    //售后操作人类型
+    const TYPE_USER = 0;//会员
+    const TYPE_SHOP = 1;//门店
+
+    //售后动作
+    const USER_APPLY_REFUND = 100;//会员申请售后
+    const USER_SEND_EXPRESS = 101;//会员发快递
+    const USER_CANCEL_REFUND = 102;//会员撤销售后
+    const USER_AGAIN_REFUND = 103;//会员重新提交申请
+    const SHOP_AGREE_REFUND = 104;//商家同意退款
+    const SHOP_REFUSE_REFUND = 105;//商家拒绝退款
+    const SHOP_TAKE_GOODS = 106;//商家收货
+    const SHOP_REFUSE_TAKE_GOODS = 107;//商家拒绝收货
+    const SHOP_CONFIRM_REFUND = 108;//商家确认退款
+    const REFUND_SUCCESS = 109;//退款成功
+    const REFUND_ERROR = 110;//退款失败
+
+
+    /**
+     * @notes 售后动作明细
+     * @param $log
+     * @return string|string[]
+     * @author suny
+     * @date 2021/7/13 6:39 下午
+     */
+    public static function getLogDesc($log)
+    {
+        $desc = [
+            self::USER_APPLY_REFUND => '会员申请退款',
+            self::USER_SEND_EXPRESS => '会员填写退货物流信息',
+            self::USER_CANCEL_REFUND => '会员撤销售后申请',
+            self::USER_AGAIN_REFUND => '会员重新提交申请',
+            self::SHOP_AGREE_REFUND => '商家同意退款',
+            self::SHOP_REFUSE_REFUND => '商家拒绝退款',
+            self::SHOP_TAKE_GOODS => '商家收货',
+            self::SHOP_REFUSE_TAKE_GOODS => '商家拒绝收货',
+            self::SHOP_CONFIRM_REFUND => '商家确认退款',
+            self::REFUND_SUCCESS => '退款成功',
+            self::REFUND_ERROR => '退款失败',
+        ];
+
+        if ($log === true){
+            return $desc;
+        }
+
+        return  isset($desc[$log]) ? $desc[$log] : $log;
+    }
+}