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102
app/admin/logic/kefu/KefuLangLogic.php
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102
app/admin/logic/kefu/KefuLangLogic.php
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<?php
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// +----------------------------------------------------------------------
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// | likeshop100%开源免费商用商城系统
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// +----------------------------------------------------------------------
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// | 欢迎阅读学习系统程序代码，建议反馈是我们前进的动力
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// | 开源版本可自由商用，可去除界面版权logo
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// | 商业版本务必购买商业授权，以免引起法律纠纷
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// | 禁止对系统程序代码以任何目的，任何形式的再发布
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// | gitee下载：https://gitee.com/likeshop_gitee
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// | github下载：https://github.com/likeshop-github
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// | 访问官网：https://www.likeshop.cn
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// | 访问社区：https://home.likeshop.cn
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// | 访问手册：http://doc.likeshop.cn
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// | 微信公众号：likeshop技术社区
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// | likeshop团队 版权所有 拥有最终解释权
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// +----------------------------------------------------------------------
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// | author: likeshopTeam
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// +----------------------------------------------------------------------
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namespace app\admin\logic\kefu;
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use app\common\model\kefu\KefuLang;
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/**
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* 客服术语逻辑层
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* Class KefuLangLogic
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* @package app\admin\logic\kefu
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*/
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class KefuLangLogic
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{
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/**
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* @notes 获取列表
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* @param $limit
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* @param $page
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* @return array
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* @throws \think\db\exception\DbException
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* @author cjhao
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* @date 2021/11/29 15:11
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*/
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public static function lists(int $limit,int $page)
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{
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$list = KefuLang::where(['shop_id' => 0])->order('sort asc')->paginate([
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'list_rows' => $limit,
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'page' => $page,
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]);
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return ['count' => $list->total(), 'lists' => $list->getCollection()];
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}
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/**
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* @notes 新增话术
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* @param $post
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* @return bool
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* @author cjhao
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* @date 2021/11/29 15:54
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*/
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public static function add(array $post)
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{
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$kefu_lang = new KefuLang();
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$kefu_lang->title = $post['title'];
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$kefu_lang->content = $post['content'];
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$kefu_lang->sort = $post['sort'];
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return $kefu_lang->save();
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}
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/**
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* @notes 编辑话术
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* @param $post
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* @return bool
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* @author cjhao
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* @date 2021/11/29 15:59
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*/
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public static function edit(array $post){
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return KefuLang::update($post);
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}
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/**
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* @notes 获取话术
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* @param $id
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* @return array|\think\Model|null
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
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* @throws \think\db\exception\ModelNotFoundException
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* @author cjhao
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* @date 2021/11/29 16:02
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*/
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public static function detail(int $id){
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return KefuLang::where(['id'=>$id])->find();
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}
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/**
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* @notes 删除话术
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* @param int $id
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* @return bool
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* @author cjhao
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* @date 2021/11/29 16:11
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*/
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public static function del(int $id){
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return KefuLang::destroy($id);
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}
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}
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231
app/admin/logic/kefu/KefuLogic.php
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231
app/admin/logic/kefu/KefuLogic.php
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<?php
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// +----------------------------------------------------------------------
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// | likeshop开源商城系统
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// +----------------------------------------------------------------------
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// | 欢迎阅读学习系统程序代码，建议反馈是我们前进的动力
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// | gitee下载：https://gitee.com/likeshop_gitee
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// | github下载：https://github.com/likeshop-github
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// | 访问官网：https://www.likeshop.cn
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// | 访问社区：https://home.likeshop.cn
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// | 访问手册：http://doc.likeshop.cn
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// | 微信公众号：likeshop技术社区
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// | likeshop系列产品在gitee、github等公开渠道开源版本可免费商用，未经许可不能去除前后端官方版权标识
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// | likeshop系列产品收费版本务必购买商业授权，购买去版权授权后，方可去除前后端官方版权标识
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// | 禁止对系统程序代码以任何目的，任何形式的再发布
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// | likeshop团队版权所有并拥有最终解释权
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// +----------------------------------------------------------------------
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// | author: likeshop.cn.team
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// +----------------------------------------------------------------------
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namespace app\admin\logic\kefu;
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use app\common\basics\Logic;
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use app\common\logic\ChatLogic;
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use app\common\model\Admin;
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use app\common\model\Client_;
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use app\common\model\kefu\Kefu;
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use app\common\model\Role;
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use app\common\server\UrlServer;
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use app\kefuapi\logic\LoginLogic;
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/**
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* 客服逻辑
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* Class KefuLogic
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* @package app\admin\logic\index
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*/
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class KefuLogic extends Logic
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{
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/**
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* @notes 客服列表
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* @param $get
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* @return array
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* @author 段誉
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* @date 2021/11/26 18:44
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*/
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public static function getLists($get)
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{
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$result = (new Kefu())->alias('k')
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->field("k.*,a.account")
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->join('admin a', 'a.id = k.admin_id')
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->where(['a.del' => 0, 'k.del' => 0, 'shop_id' => 0])
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->order('sort asc')->paginate([
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'list_rows' => $get['limit'],
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'page' => $get['page'],
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]);
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foreach ($result as $value) {
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$value['avatar'] = empty($value['avatar']) ? "" : UrlServer::getFileUrl($value['avatar']);
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}
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return ['count' => $result->total(), 'lists' => $result->getCollection()];
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}
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/**
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* @notes 添加客服
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* @param $post
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* @return Kefu|false|\think\Model
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* @author 段誉
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* @date 2021/11/27 10:43
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*/
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public static function add($post)
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{
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try {
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return (new Kefu())->insertKefu($post);
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} catch (\Exception $e) {
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self::$error = $e->getMessage();
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return false;
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}
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}
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/**
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* @notes 编辑客服
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* @param $post
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* @return Kefu|false
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* @author 段誉
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* @date 2021/11/27 10:44
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*/
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public static function edit($post)
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{
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try {
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if ($post['disable'] == 1) {
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ChatLogic::setChatDisable(0, $post['id']);
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}
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return (new Kefu())->updateKefu($post['id'], $post);
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} catch (\Exception $e) {
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self::$error = $e->getMessage();
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return false;
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}
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}
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/**
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* @notes 详情
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* @param $id
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* @return mixed
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* @author 段誉
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* @date 2021/11/27 10:44
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*/
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public static function detail($id)
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{
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$detail = (new Kefu())->alias('k')
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->field("k.*, a.account, a.name")
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->join('admin a', 'a.id = k.admin_id')
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->where(['k.id' => $id, 'k.shop_id' => 0])
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->findOrEmpty();
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$detail['avatar'] = !empty($detail['avatar']) ? UrlServer::getFileUrl($detail['avatar']) : '';
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return $detail;
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}
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/**
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* @notes 删除客服
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* @param $post
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* @return Kefu
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* @author 段誉
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* @date 2021/11/27 10:48
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*/
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public static function del($post)
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{
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return (new Kefu())->delKefu($post['id']);
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}
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/**
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* @notes 管理员列表
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* @param $get
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* @return array
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* @throws \think\db\exception\DbException
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* @author 段誉
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* @date 2021/11/26 18:00
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*/
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public static function getAdminLists($get)
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{
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// 角色名称
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$role_column = (new Role())->getNameColumn();
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// 已有客服列表
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$kefu = (new Kefu())->where(['del' => 0, 'shop_id' => 0])->column("admin_id");
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// 查询条件
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$where[] = ['del', '=', 0];
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$where[] = ['id', 'not in', $kefu];
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if (isset($get['role_id']) && $get['role_id'] != '') {
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$where[] = ['role_id', '=', $get['role_id']];
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}
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if (isset($get['name']) && $get['name'] != '') {
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$where[] = ['name', 'like', "%{$get['name']}%"];
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}
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$result = (new Admin())->where($where)
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->hidden(['password', 'salt'])
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->paginate([
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'list_rows' => $get['limit'],
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'page' => $get['page'],
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]);
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foreach ($result as $k => $item) {
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if ($item['root'] == 1) {
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$role = '超级管理员';
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} else {
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$role = $role_column[$item['role_id']] ?? '';
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}
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$result[$k]['role'] = $role;
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}
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return ['count' => $result->total(), 'lists' => $result->getCollection()];
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}
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/**
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* @notes 设置客服状态
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* @param $post
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* @return Kefu
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* @author 段誉
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* @date 2021/11/26 18:32
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*/
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public static function setStatus($post)
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{
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if ($post['disable'] == 1) {
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ChatLogic::setChatDisable(0, $post['id']);
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}
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return (new Kefu())->updateStatus($post['id'], $post['disable']);
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}
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/**
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* @notes 返回登录链接
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* @param $id
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* @return bool|string
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* @author 段誉
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* @date 2021/12/15 19:52
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*/
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public static function login($id)
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{
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try{
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$kefu = (new Admin())->alias('a')
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->field(['k.id', 'k.nickname', 'k.avatar', 'k.shop_id', 'a.account'])
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->join('kefu k', 'a.id = k.admin_id')
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->where(['k.id' => $id, 'k.shop_id' => 0, 'k.del' => 0])
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->findOrEmpty()->toArray();
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if(empty($kefu)) {
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throw new \Exception('该客服信息缺失');
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}
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$token = LoginLogic::createSession($kefu['id'], $kefu['shop_id'], Client_::pc);
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return request()->domain() . '/kefu?token='. $token;
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} catch(\Exception $e) {
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self::$error = $e->getMessage();
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return false;
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}
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}
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}
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